Life at OPENLANE: Q&A with Sue-Moy Chin, Senior Program Manager

This Woman’s History Month, we’re proud to feature Sue-Moy Chin, Senior Program Manager at OPENLANE. From being a Scrum Master, to a Program Manager, to a Co-Lead for BLK@OPENLANE, Sue-Moy has done it all. Read about her story below. 

What has your journey at OPENLANE looked like?   

It’s been a long and interesting one. I started in 2019 as a Scrum Master for the technology teams. A while later, I was promoted to Senior Scrum Master and managed two scrum teams. I helped with the agile transformation of the organization at that time. I later worked as a Release Train Engineer for the UX side of the business for more agile transformation and such. Last year, I was promoted to a Senior Program Manager to run a major acquisition. I’m also a Co-Lead for our BLK@OPENLANE employee resource group. We’re a Diversity, Equity & Inclusion group supporting people of color at OPENLANE. Our mission is to create a platform that allows Black employees and their allies the opportunity to address issues and share successes that creates a successful work environment. 

What is something you are most proud of during your time at OPENLANE?   

Watching the growth and evolution of how we approach developing our products. Also, helping my scrum teams develop professionally.  

What do you like the most about working with OPENLANE?  

The people that I work closely with. The people make the place, you know? They make work a lot more fun.  

What is the best career advice you’ve ever heard?  

Train your replacement. If you’re the only one that can do something, there’s less growth opportunity for you. I also have a passion for developing others, so I find this very fulfilling and rewarding.  

Why do you think it is important to celebrate International Women’s Day and on a greater scale, Women’s History Month?

Visibility and representation are important. If we don’t call out the successes and impact that women have, past or present, we don’t get to appreciate the full contributions they’ve made to society. It also creates vision, inspiration, and dreams. When you see someone else who looks like you do something, that motivates you. Especially with younger people. Why not celebrate that?  

If you could have dinner with three inspirational women, dead or alive, who would they be and why? 

Harriet Tubman, Oprah Winfrey and Michelle Obama.  


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